How Long Is the Warranty on a NOCO Jump Starter? Full Coverage Guide
The quick answer: Most NOCO jump starters come with a 1‑year limited warranty. Some heavy‑duty models offer 2 years. The warranty covers manufacturing defects but not physical damage or misuse.
You just bought a NOCO jump starter. Or you are thinking about buying one. You want peace of mind. What happens if it breaks? I’m Alex Rahman. I have tested over 30 jump starters in the last five years. And warranty is the number one thing people forget to check. Let me clear this up for you.
- Standard NOCO jump starters have a 1‑year warranty from the date of purchase.
- Professional series models like the GBX55 and GB250 offer a 2‑year warranty. [citation:5]
- The warranty covers internal failures and defects. It does NOT cover drops, water damage, or broken clamps.
- You must keep your original receipt. NOCO will ask for it.
- You can buy extended coverage called NOCO Care for up to 3 years of protection. [citation:2]
What Is the Standard NOCO Warranty Period?
NOCO gives you a 1‑year limited warranty on most consumer jump starters. This includes popular models like the GB20, GB40, and the newer Boost X series. The clock starts on the day you buy it. Not the day you open the box. [citation:8][citation:9]
But here is where it gets interesting. Some heavy‑duty models get a longer warranty. The NOCO GBX55 comes with 2 years. The big GB250 also has 2 years. If you buy a professional‑grade unit, check the box. You might get extra coverage. [citation:1][citation:5]
Register your product on the NOCO website right after you buy it. This saves your purchase date and serial number. It makes claims much faster if something goes wrong two years later. [citation:10]
What Does the NOCO Warranty Actually Cover?
The warranty covers things that are NOCO’s fault. Think internal battery cells that stop charging. Circuit boards that fail. Mode buttons that stop working. If the product had a defect when it left the factory, you are protected. [citation:10]
NOCO will look at your unit. If they agree it is a manufacturing issue, they will repair it or replace it. The replacement might be brand new. Or it could be a refurbished unit that works just as well. That is standard in the industry. [citation:2]
Do not open the casing yourself. Do not try to repair a NOCO jump starter at home. Any unauthorized repair voids the warranty immediately. This includes replacing internal wires or soldering connections. [citation:10]
What Voids Your NOCO Warranty?
Here is what most people get wrong. Physical damage is not covered. If you drop the unit on concrete and the case cracks, that is on you. The same goes for broken clamps. Or a crushed charging port.
Water damage is another big one. Some NOCO jump starters have an IP65 rating. That means they resist dust and low‑pressure water jets. But if you drop one in a lake, the warranty will not help you. Salt water is even worse. It corrodes the internal parts fast. [citation:2]
Also, using the “Manual Mode” incorrectly can void your coverage. Manual Mode forces the jump starter to output power even if it does not detect a battery. It is for emergency use only. If you use it wrong and fry your unit, NOCO will know. [citation:10]
Standard vs. NOCO Care Extended Warranty
You can buy extra protection. It is called NOCO Care. This adds either 2 or 3 years of total coverage. So if you buy a 1‑year warranty model and add NOCO Care for 2 years, you get 2 years total from the purchase date. Not 3. Read the fine print. [citation:2]
NOCO Care includes priority response. That means faster claim processing. It also gives you a free screen replacement in the first 12 months if your unit has a display. For professional users who use their jump starter every day, this is worth the money.
NOCO Boost Plus GB40 1000 Amp 12-Volt UltraSafe Lithium Jump Starter
This is the gold standard for everyday drivers. It starts dead car batteries in seconds and charges your phone too. One year warranty included. Perfect for sedans, SUVs, and small trucks.
How to File a NOCO Warranty Claim
Do not send your jump starter back to the store. That will just delay things. You need to go directly to NOCO. The process is simple if you follow these steps.
- Go to the official NOCO support portal at no.co/support.
- Find your product serial number. It is on the back or bottom of the unit.
- Take clear photos or a short video of the problem. Show the defect.
- Email everything to support@no.co. Include your original receipt.
- Wait for a Return Authorization (RA) number. Do not ship anything without this number. [citation:2][citation:10]
Once you have the RA number, write it on the outside of your box. Then ship the unit to NOCO. You pay for shipping to them. They pay for shipping back to you. Most claims are processed within a week. [citation:2]
NOCO Warranty vs. Other Jump Starter Brands
How does NOCO stack up against the competition?
- NOCO (1‑2 years): Standard for the industry. Good support. Clear exclusions.
- Clore Automotive (2‑3 years): Often longer on professional chargers, but jump starters are similar.
- GOOLOO (2‑3 years): Advertises longer warranties, but the claims process is slower.
- Beatit (1 year): Matches NOCO but has fewer service centers.
NOCO wins on service speed. Their support team is based in Ohio. You get a real person on the phone. That matters when your car won’t start. [citation:10]
Does the Warranty Reset After a Replacement?
No. This is a critical detail. If NOCO sends you a replacement unit, the warranty does not start over. It continues from your original purchase date. Say you bought a jump starter on January 1st. It breaks in November. NOCO replaces it in December. You get one month of warranty left on the new unit. Not 12 months. [citation:2]
This is standard for electronics. Apple does the same thing with iPhones. So if your unit fails near the end of the year, file the claim immediately. Do not wait.
What About the Battery Itself?
The lithium battery inside your NOCO is covered. But only if it fails due to a defect. Normal battery wear is not covered. All lithium batteries lose capacity over time. If your jump starter holds less charge after 18 months, that is usually considered normal aging. Not a warranty issue.
However, if the battery swells up or stops working completely within the first year, NOCO will replace it. Take a photo of the swollen case. That is strong evidence of a defect. [citation:10]
Most NOCO jump starters give you 1 year of coverage against factory defects. Professional models like the GBX55 give you 2 years. The warranty does not cover drops, water, or normal battery wear. Always keep your receipt. Always get an RA number before shipping.
Where to Find Your Specific Model’s Warranty Length
Not sure which model you have? Look at the box. Look at the manual. Or look up the product page on Amazon or the NOCO website.
Here is a cheat sheet for popular models:
- GB20 (400A): 1 year [citation:8]
- GB40 (1000A): 1 year
- GBX55 (1750A): 2 years [citation:5][citation:9]
- GB250 (5250A): 2 years [citation:1]
- Boost X series: 1 year [citation:3]
If you cannot find your receipt, check your email. Search for “NOCO” or the store name. Credit card statements also work as proof of purchase.
Real Talk: I have used the same NOCO GB40 for three winters. It still starts my truck just fine. Most people never need the warranty. But when you do, NOCO answers the phone. That is worth more than a longer warranty from a random brand.
Frequently Asked Questions
Does the NOCO jump starter warranty cover accidental damage?
No. Accidental damage like dropping, crushing, or water submersion is not covered. You would need third-party insurance for that. NOCO only covers manufacturing defects and internal component failures.
Can I return a NOCO jump starter if I don’t like it?
That depends on the store. Amazon allows returns within 30 days. But that is a store return policy, not a warranty. The NOCO warranty does not cover “buyer’s remorse” or “did not fit my car.”
How long does the NOCO warranty claim process take?
Most claims are approved within 24 to 48 hours. Once you ship the unit, expect a replacement in 7 to 10 business days. NOCO processes returns quickly compared to other brands. [citation:2]
Do I need the original box for a warranty claim?
No. You just need the unit itself, the serial number, and the receipt. A cardboard box with padding is fine for shipping. The original box is nice to have but not required.
Is the NOCO Care extended warranty worth buying?
Yes if you use your jump starter daily for work. Think mechanics, tow truck drivers, or fleet managers. For a regular driver who uses it twice a year, the standard 1-year warranty is usually enough.
I have used NOCO jump starters for years. They rarely break. But when they do, the process is fair. Keep that receipt safe. Register your product. And enjoy the peace of mind. If you have a dead battery right now, grab a NOCO. It will get you running again in minutes.
I’m Alex Rahman, a car enthusiast and automotive writer focused on practical solutions, car tools, and real-world driving advice. I share simple and honest content to help everyday drivers make better decisions.